R777jaya Privacy Policy: Your Information Is Safe With Us

Welcome to r777jaya. This privacy policy has been prepared specifically for players in Bangladesh. We want you to know exactly how seriously we take the protection of your personal information.

R777jaya is an internationally licensed online gaming platform. Our privacy policy is built in accordance with international data protection standards and applies to the r777jaya website, mobile app, and all services.

By using the r777jaya platform, you agree to this Privacy Policy. If you have any questions about any part of it, please reach out to our support team — we're always here to help.

R777jaya may collect the following types of information. Each has a specific reason for being collected, as detailed below:

R777jaya does not collect any personal information beyond what is listed above. We will never ask for your religious beliefs, political views, or any other sensitive information.

R777jaya collects information through several methods. Here is what you should know about each:

• Directly collected: You provide information directly when filling out registration forms, KYC forms, contacting support, or making payments.
• Automatically collected: When you use the r777jaya website or app, technical information is automatically collected through cookies and log files.
• From Third Parties: Transaction confirmation details may be received from payment processors (bKash, Nagad).
• Fraud Prevention System: Gaming activity is automatically monitored for security purposes.

R777jaya uses the information it collects for the following purposes. Each use has a legitimate and clearly defined reason:

• Account management: To create, verify, and manage your account.
• Payment Processing: To process deposits and handle withdrawal requests.
• Service improvement: To understand which games and features you prefer, so we can improve our services.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To comply with licensing authorities and legal requirements.
• Customer Support: To resolve your complaints or issues as quickly as possible.
• Promotional Communications: To send you bonus and promotional offers only with your consent.
• Responsible Gaming: To monitor your gaming activity and offer assistance if any issues arise.

R777jaya never shares your information with third parties for unrelated advertising or commercial purposes.

R777jaya does not sell your data to third parties as a matter of policy. However, information may be shared in the following limited circumstances:

• Payment Partners: Only the information strictly necessary to complete transactions is shared with bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy.
• Technology Service Providers: Game software providers may receive only the minimum information necessary.
• Legal Obligations: When we are legally required to share information under a court order or at the request of a regulatory authority.
• Fraud Investigation: When cooperation is required to assist law enforcement agencies in an investigation.

The r777jaya website uses cookies — small text files stored in your browser that help improve our services.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand which sections of the site are most visited. This data contains no personally identifiable information.

You can disable cookies through your browser settings, though doing so may affect the availability of certain features on the site.

R777jaya uses industry-leading technology to protect your data. Our security framework is regularly updated and audited.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Firewall Protection: Robust firewall protection against DDoS attacks and unauthorized access.
• Two-Factor Authentication: Two-factor authentication is in place to keep your account secure.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Staff Training: All r777jaya staff receive regular training on data protection.
• Data Backup: Regular encrypted backups minimize the risk of data loss.

Please note, however, that no system on the internet is 100% secure. Do your part by using a strong password and never sharing your account details with anyone.

R777jaya does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Active Account Information: Fully retained for the duration your account remains active.
• Financial Transaction Records: Typically 5–7 years, in accordance with legal obligations.
• KYC Documents: Up to 5 years after account closure, as required by regulatory obligations.
• Gaming History: For the duration of an active account and up to 2 years after closure.
• Support Conversations: Up to 1 year after the issue has been resolved.
• Marketing Consent: Withdrawing consent removes you from marketing lists immediately.

Once the retention period ends, data is securely deleted. No information is kept beyond what is legally required.

As an r777jaya user, you have the following rights over your own data. Contact us at any time to exercise any of these rights:

R777jaya strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age is verified as part of the KYC process.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, they can reach us at support@r777jaya.net.

R777jaya may update this Privacy Policy as needed. When changes are made, we follow the steps below:

• You will be notified at your registered email address before any significant changes take effect.
• The date of the most recent update will always be shown at the top of this page.
• Continued use of r777jaya after any changes take effect will be considered acceptance of the updated policy.
• If you disagree with the updated policy, you may request to close your account.

We recommend checking this page regularly. r777jaya will continue to follow international best practices to protect your data.

For any questions, requests, or complaints regarding this Privacy Policy, please contact r777jaya's Data Protection Team:

• Email: support@r777jaya.net
• Live Chat: Click the chat button at the bottom right of the website
• Hours: 24 hours a day, 7 days a week

We aim to respond to all data-related requests within 72 hours. Complex cases are resolved within 30 days at most.